Shipping & Delivery
All orders are processed and packed within 3 business daysof an order being placed, excluding weekends and public holidays (we're in Brisbane, Australia)
The DIY Bride is not responsible for lost or stolen packages, or any delays in transit.
It is the responsibility of the customer to provide an accurate delivery address. If the wrong delivery address is provided, The DIY Bride will not offer any reimbursement.
The DIY Bride is not responsible for any additional fees such as import fees or taxes.
Shipping Costs
All orders above $100 AUD receive free shipping. We offer flat-rate shipping for domestic and international orders.
Order Tracking
All of our deliveries are sent via the Australia Post network. Most of our deliveries will include parcel tracking, which will be distributed when your item has been sent.
Any further queries can be sent to hello.thediybride@gmail.com